Refund Policy

Effective Date: 2/4/2025

  1. Subscription Refunds Cadmium subscriptions are billed monthly. Refunds are issued under these conditions:
  • If a billing error occurs due to a system malfunction, users may request a refund within 7 days.
  • No refunds are issued for partial usage.
  • Users who experience technical issues preventing access to the service may request a prorated refund.
  1. Refund Requests To request a refund, email hello@cadmium.app with details of your issue.

  2. Chargebacks Users disputing charges via their bank without prior contact may have their accounts suspended.

  3. Policy Changes We reserve the right to modify this Refund Policy and will notify users of significant updates.

For any inquiries, contact us at hello@cadmium.app.